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Accessing your Homeway logs is helpful for debugging support issues. Follow the guide below that matches your Homeway add-on type.

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Standalone Linux CLI Add-on

If your Homeway install was done via the Linux CLI installer, you can find your logs by doing the following:
  1. SSH into the device running the Homeway plugin.
  2. cd into the logs folder cd ~/.homeway-addon/logs
  3. Download the most recent log file, labeled “homeway.log”
  4. Send the log file via support by dragging it into the chat window.
If you’re having trouble downloading the file via SSH, use an SFTP UI client like FileZilla.

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Homeway Standalone Docker Container or Docker Compose

If your Homeway plugin is running in the Homeway Docker Container or via Docker Compose, do the following:
  1. Find the Docker container’s mapped data folder.
    1. This folder mapping is either part of the Docker command-line run option or defined in your Docker-Compose file.
  2. In the data folder, open the logs folder
  3. Download the most recent log file, labeled “homeway.log”
  4. Send the log file via support by dragging it into the chat window.
If you’re having trouble downloading the file via SSH, use an SFTP UI client like FileZilla.